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Faq
Are taxes and service included in the price?
Yes, taxes and service are included.
What are check in/check -out times?
Check in: 12.00 am
Check-out: 11,00 pm
Where can I leave my luggage after check-out?
You can leave it in a left-luggage space, completely free of charge, located on the reception floor.
Do the prices indicated pertain to person or room?
All prices quoted are per room per day.
Is the breakfast included in the price? What kind of breakfast is served?
Breakfast is included in the price. It is a continental breakfast buffet.
At what time we can make breakfast?
Our breakfast buffet is completely set up from 7 am to 9,30 am.
Are there non-smoking rooms?
Yes, there are.
How many floors are there in the hotel and there are lifts in the building?
There are 5 floors with a lift.
Are the rooms equipped with Tv? Are there international channels?
All rooms are equipped with satellite TV with international channels.
Do the rooms have a direct telephone line?
Yes.
Are the rooms equipped with modem plug and external telephone line for internet connection?
No, there is a free Wi-Fi, anywhere.
Do the rooms have air conditioning?
All rooms have adjustable air conditioning included in the price.
What other amenities are found in the rooms?
Air conditioning and heating are included in all rooms at no extra cost. Also find a safety deposit box and the mini-bar. In the bathroom there are towels set, soaps, bathing caps, little sponges for shoes and hair dryer.
Do you have a restaurant?
No we don't, but there are plenty of good Trattorias, Restaurants and Wine-Bars in the area. At the reception our staff will be happy to give suggestions and make reservations for restaurants.
There is an internet point in the hotel?
Yes, it is free.
Which languages are spoken at the reception?
English, French, German, Spanish.
How far is the nearest station?
Approximately 2 km Santa Maria Novella station; 500 metres Campo Marte station, about 15 min. walking.
Taxi euro 15, bus n. 14.
What is the distance from the nearest airport?
Florence airport "A. Vespucci" is at about 8 km from the hotel. Taxi 20/25 Euro; shuttle service from Santa Maria Novella Euro 5:
Pisa airport "G. Galilei" is approximately 95 km from the hotel.
Where is it possible to rent a car?
Near the hotel there are all the most important car rental agencies.
Where is it possible to book tickets for tour and tourist excursions?
At the reception you will receive all necessary information for a successful stay in Florence.
Do you have a Wellness Center in the hotel?
No, we have not.
Are small pets allowed?
Yes, they are welcome.
Can I pay by credit card?
Yes, we accept all credit cards.
What other forms of payment do you accept?
We accept cash payments, of course. You can also pay in advance with bank transfer or postal order.
What is your cancellation policy?
Prior notice of 1 day is required for cancellations. A debit of one night will be applied in the case of a no-show or neglect to cancel.
Yes, taxes and service are included.
What are check in/check -out times?
Check in: 12.00 am
Check-out: 11,00 pm
Where can I leave my luggage after check-out?
You can leave it in a left-luggage space, completely free of charge, located on the reception floor.
Do the prices indicated pertain to person or room?
All prices quoted are per room per day.
Is the breakfast included in the price? What kind of breakfast is served?
Breakfast is included in the price. It is a continental breakfast buffet.
At what time we can make breakfast?
Our breakfast buffet is completely set up from 7 am to 9,30 am.
Are there non-smoking rooms?
Yes, there are.
How many floors are there in the hotel and there are lifts in the building?
There are 5 floors with a lift.
Are the rooms equipped with Tv? Are there international channels?
All rooms are equipped with satellite TV with international channels.
Do the rooms have a direct telephone line?
Yes.
Are the rooms equipped with modem plug and external telephone line for internet connection?
No, there is a free Wi-Fi, anywhere.
Do the rooms have air conditioning?
All rooms have adjustable air conditioning included in the price.
What other amenities are found in the rooms?
Air conditioning and heating are included in all rooms at no extra cost. Also find a safety deposit box and the mini-bar. In the bathroom there are towels set, soaps, bathing caps, little sponges for shoes and hair dryer.
Do you have a restaurant?
No we don't, but there are plenty of good Trattorias, Restaurants and Wine-Bars in the area. At the reception our staff will be happy to give suggestions and make reservations for restaurants.
There is an internet point in the hotel?
Yes, it is free.
Which languages are spoken at the reception?
English, French, German, Spanish.
How far is the nearest station?
Approximately 2 km Santa Maria Novella station; 500 metres Campo Marte station, about 15 min. walking.
Taxi euro 15, bus n. 14.
What is the distance from the nearest airport?
Florence airport "A. Vespucci" is at about 8 km from the hotel. Taxi 20/25 Euro; shuttle service from Santa Maria Novella Euro 5:
Pisa airport "G. Galilei" is approximately 95 km from the hotel.
Where is it possible to rent a car?
Near the hotel there are all the most important car rental agencies.
Where is it possible to book tickets for tour and tourist excursions?
At the reception you will receive all necessary information for a successful stay in Florence.
Do you have a Wellness Center in the hotel?
No, we have not.
Are small pets allowed?
Yes, they are welcome.
Can I pay by credit card?
Yes, we accept all credit cards.
What other forms of payment do you accept?
We accept cash payments, of course. You can also pay in advance with bank transfer or postal order.
What is your cancellation policy?
Prior notice of 1 day is required for cancellations. A debit of one night will be applied in the case of a no-show or neglect to cancel.
Where we are